Contact Us | Zooz Bikes Customer Support & Service

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For product-related questions, try our instant answers tool. If you have other questions or need to talk to a real person, scroll down for more information.

CUSTOMER SERVICE

Customer Service hours are from 9-5pm CST, Monday - Friday.

All inquires answered by real person who really care about this stuff. Detailed questions get detailed responses.

For general questions pease contact : support@zoozbikes.com

For Warranty requests, Please visit our Warranty page

MEDIA INQUIRES

Interested in featuring ZOOZ Bikes in your video, blog, or social platform?

Send us an email and lets connect.

For media inquires, please email us at: support@zoozbikes.com

DEALER APPLICATIONS

We are looking for a very specific kinds of dealers/distributors/partners in major US cities and specific regions abroad. Please complete the following application as thoroughly as possible and we'll get back to you as soon as possible.

Dealer application: Become a Zooz Delaer

TEXT US

If you still need assistance, feel free to text us. text 817.266.9652

Display Clamp

Drew is very responsive when I have questions about parts and my Zooz 1100. Very impressed with the customer service!

Service was on point

Service was on point.

Great fit, finish and function

Great fit and finish on the parts and functions like new once again. Thought I only needed the left crank arm (was missing on this rebuild project) but replacing the entire crank assembly with new bearings and seals was the way to go.) The new spindle length was a couple of mm shorter but worked perfectly by removing the old spacer. My only recommendation is the BB bearings and bearing seals (parts that reduce the 25mm bearing ID to 24mm) should be included in the kit or available in the parts catalog).

Meaty! This phat throttle survives the trauma of wipe outs

Meaty! This phat throttle survives the trauma of wipe outs, unlike the wimpy OG.

First

First. Thank you for helping me with what Gen Zooz we purchased used. Pad install was a breeze. They work great

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