Warranty
To get the warranty process started please have the following items ready to share with our team. Email support@zoozbikes.com with the subject 'warranty' for speedy attention.
- Take a photo of your serial number (located under the bottom bracket by the cranks).
- Have your proof of purchase from an authorized Zooz Dealer or our website.
- Be prepared to share details and photos that the customer service team requests.
See Full Limited Warranty Terms and Conditions Here